To collect data about customer satisfaction, you can set up questionnaires with Bizzquality.

Knowing the views and suggestions from the people you have to deal with on a daily basis is essential. Customers however rarely tell you directly what they think of your service or product.

A good customer satisfaction survey ensures that your organization can better respond to customer needs, so you can continue to bind existing customers and attract new customers. The internet is the perfect medium to quickly and inexpensively conduct a customer survey. By internet a survey is easily and quickly spread. Response is high because it is easy to fill in and return.

Bizzquality allows you to:

• Create, manage, send and analyze questionnaires online.
• Send recurring e-mails to a selection or sample of customers with a link to the questionnaire on the web.
• See the number of reactions and results at any time.

The Bizzscore Suite is therefore a user friendly and convenient tool to easily measure customer satisfaction.