Bizzscore will bring you success in nine steps!

Friday, 09 May 2008 15:44
The key to successsucces-key.jpgThe Balanced Scorecard Institute describes in the article “Building & Implementing a Balanced Scorecard: Nine Steps to Success” 9 steps for a successful balanced scorecard implementation. This article explains how EFM Software has implemented the Balanced Scorecard methodology, and how this compares to the Nine Step-model.

The Balanced Scorecard helps organizations translating their strategy throughout the whole organization
The Balanced Scorecard is a strategic planning and management system. It helps to focus everyone in an organization on one common goal: the vision and mission. A successful balanced scorecard implementation will lead to alignment between the strategic vision, business plans and the day to day business. 

Nine steps for success

Figure 1: “Nine steps to success”, source: Balanced Scorecard Institute

The nine steps to success are:

  1. Assessment (Strategic Elements, Change Management, BSC Development Plan)
  2. Strategy (Customer Value, Strategic Themes, Strategic Results)
  3. Objectives (Strategy Elements)
  4. Strategy Maps (Objectives Linked in Cause-Effect Relationships)
  5. Performance Measures (Performance Measures, Targets, Baselines)
  6. Initiatives (Strategic Projects)
  7. Automation (Software, Performance Reporting, Knowledge Sharing)
  8. Cascade (Alignment, Business & Support Unit Scorecards)
  9. Evaluation (Performance Results, Revised Strategies)


strategymap.pngNine steps for successStep 1 is the Assesment of the strategy, Bizzscore supports this step by asking the user for his vision and mission, which will be the starting point for this “strategic journey”.

In the 2nd step different strategic themes are organized under different strategic perspectives.

In the 3rd step strategy is translated to Strategic Objectives, these objectives are then translated into different Key Succes Factors or Value Drivers.

In the 4th step a strategy map is created. In this strategy map the different cause and effect relationships between strategic objectives and key succes factors are defined.

bizzdefiner.pngIn the 5th step the Key Performance Indicators are created, these measures will be used to monitor the realization of the strategic objectives.

In the 6th step Strategic Initiatives supporting the Strategic Objectives are defined. These Strategic Initiatives can be created as an action plan. Bizzscore offers a variety of options to monitor the status of the initiatives.

The 7th step is automating the Balanced Scorecard. Bizzscore is able to import data, calculate values and create connections automatically. By automating the Balanced Scorecard the right people will have the right data at the right time without any human intervention.

In the 8th step the Balanced Scorecard is cascaded through the organization; higher strategic objectives are translated into tactical and operational objectives on the lower organizational levels. Bizzscore provides extensive functionality to assign objectives, success factors, indicators and initiatives to different organization levels with the Assignment Matrix.

In the 9th step the Balanced Scorecard is evaluated. Is our strategy successful? Are we focusing on the right issues now we created a balanced scorecard? Did our environment change? Bizzscore enables business users to adjust their scorecards, objectives, success factors and KPI’s without the need for IT support. The business can really own the solution.

Bizzscore is much more than a KPI monitor tool; it enables organizations to clearly define their strategy and translate this strategy to tactical and operational objectives. Now your people will know what is really important to be successful (FOCUS) and your complete organization will be realizing this strategy (ALIGNMENT).

• Bizzscore helps you to clearly define your strategy
• Bizzscore helps you to cascade your strategy
• Bizzscore is much more than a KPI monitor tool